Artificial intelligence for a more efficient
Today’s customers need quick answers to their requests
An efficient customer service leads to more conversion
Reduced processing times result in lower customer service costs
Customers are happy when they get a fast and pertinent answer to their questions
Askhub is an expert in NLP helping companies improve their customer service through automation.
Detect users needs and automation opportunities
Know how to improve bots comprehension rate, UX and KPIs
A data-driven approach for building efficient automation
Let’s turn your bots into profitable channels
Improvement of EDF chatbot comprehension rate and customer experience.
Identification of good practices and areas for accelerating the processing of customer requests by reps
on EDF Livechat.
Monitor in real-time channels conversational metrics and improve their Key Performance Indicators
Continuously improve AI models used to automate customer service thanks to askhub algorithms
9 rue Dareau